Returns & Exchanges

At Point 65 Sweden, we want you to be completely satisfied with your high-performance outdoor gear and modular backpacks. If your purchase does not meet your expectations, you can return or exchange your items within 30 days of receipt provided they are in original, unused condition.

1

Initiate Your Return

Contact our customer support team with your order number and reason for return to receive a Return Merchandize Authorization (RMA) number.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.

3

Ship the Item

Affix the provided shipping label or use a tracked courier service to send the package back to our distribution center in Sweden.

4

Receive Refund or Exchange

Once our warehouse inspects the returned goods, we will process your refund to the original payment method or dispatch your exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing